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Here is the text of the letter sent to Harborton Place residents

Posted 2/7/18

December 4th, 2017

 

Dear Resident,

 

We are aware that there have been several complaints from residents regarding water and sewer billing at Harborton Estates. We would …

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Here is the text of the letter sent to Harborton Place residents

Posted

December 4th, 2017

 

Dear Resident,

 

We are aware that there have been several complaints from residents regarding water and sewer billing at Harborton Estates. We would therefore like to try and set the record straight regarding several items.

Middletown has some of the most expensive water and sewer rates of any city or borough in the United States — over three times the national average, in fact. This is a consequence of the agreement that was made between Suez and the Borough when Suez took over the Middletown water and sewer system, and there is nothing that anyone living in Middletown can do about it, short of the Borough government taking action to negotiate better rates. Every residential customer in Middletown is being billed the same amount you are, including the people living directly across the street.

ABT Water, which has been hired by Kodiak Property Management to do all the water billing, is NOT marking up the water and sewer bills that it is sending out, other than charging a small monthly administrative and processing fee. They are simply billing residents at the same rate that the borough bills the park. A copy of the water and sewer rate table charged by Suez is attached for reference. There are no significant markups of any kind on water and sewer usage, nor is Harborton Estates or Kodiak Property management In any way “profiteering” on water and sewer usage. It is possible that the management company that existed before Kodiak was not billing back for all water and sewer use, but only part of it; all we can attest to is that we are billing the full amount, plus administrative fees, and not a penny more.

In light of the situation that exists with the high local water and sewer rates, all that can be done to reduce your bill is to be extra cautions with water consumption. We would like to make the following suggestions:

1) Be wary of running toilets. They are the number one cause of abnormally high water usage.

2) If you think you have a leak under your home, or that your water lines are somehow not corrected properly, please inspect them or ask Scott Bair to take a look. Any leaks under your home are going to lead to excessive water wastage, which you will be billed for.

3) Do not wash your cars in the park during, the summer. Commercial car washes, particularly those outside of Middletown, get much better rates on water, and are more efficient.

4) Be mindful of other consumption, including baths and showers, which are the single largest use of domestic water consumption.

The average water consumption in a manufactured home is approximately 1,500 gallons a month. If you adhere to the above guidelines it should be possible to limit your water usage to that amount.

 

Sincerely,

Kodiak Property Management